Welcome to DIAMIRA JEWELS. We are committed to providing a smooth, secure, and transparent shopping experience for all our customers across India and worldwide through our website, Instagram, Facebook, and e-commerce platforms like Etsy.
Order Processing:
• All orders are carefully processed and packed after successful payment confirmation.
• Standard processing time is 2–7 business days, depending on product availability and customization requirements.
• Customized or made-to-order jewellery may require additional production time.
Free Shipping in India:
• We offer FREE shipping across India on all orders above ₹999.
• Orders below ₹999 may attract a nominal shipping charge, which will be displayed during checkout.
Domestic Shipping (India):
• We ship across India through trusted courier partners.
• Estimated delivery time:
– Metro Cities: 2–5 business days
– Other Locations: 4–8 business days
• Delivery timelines may vary during festivals, public holidays, or unforeseen courier delays.
International Shipping:
• International shipping charges and delivery timelines vary depending on the destination country.
• Customers are responsible for any customs duties, import taxes, or local charges applicable in their country.
Order Tracking:
• Once your order is shipped, tracking details will be shared via email, SMS, or WhatsApp.
• Customers can track their shipment using the provided tracking number.
Packaging:
• Every jewellery piece is securely packed in premium packaging to ensure safe delivery and a luxury unboxing experience.
Incorrect Address / Delivery Failure:
• Customers are requested to provide accurate shipping details.
• DIAMIRA JEWELS is not responsible for delays or losses caused by incorrect shipping information provided by the customer.
Thank you for choosing DIAMIRA JEWELS. We appreciate your trust and look forward to serving you with timeless jewellery crafted with care.
